When interviewing job candidates, employers should ask a variety of questions to determine if they are a good fit for the position.
It’s important to define the job requirements and the type of employee you are looking for, including both skills and behavioral qualities.
In-person interviews provide an opportunity to gain insight into a candidate’s personal abilities, background, and motivational skills that aren’t apparent from their resume.
Hiring the right employees is critical to a company’s success, and therefore effective interview techniques are essential.
Beside the frequently asked questions, there are two types of job interview questions –
- Competency-based questions that focus on testing specific skills.
- Behavioral questions that explore how a candidate acted in past employment situations.
By evaluating candidates’ response to these questions during the interview process, employers can gain a clear picture of the candidate’s qualities.
To help employers prepare for interviews, this article provides:
- The frequently asked questions.
- Sample questions for both competency-based and behavioral interviews.
Sample Frequently Asked Interview Questions for Employers
When interviewing candidates, it’s important to ask the right questions to get a better understanding of their qualifications and suitability for the position.
Here are some suggested questions, categorized according to different aspects:
A.) Introduction Questions
- Can you tell me about yourself?
- What is your previous work experience?
- What is your current position, and what does it involve?
- What were your key responsibilities in your previous job?
- Can you describe some projects you have worked on in your past roles?
- How has your education/training prepared you for this job?
B.) Tough and Frequently Asked Questions
- Why do you think you’re the best fit for this job?
- What interests you about this position and our company?
- Why did you leave your previous job, or why were you fired?
- What value can you bring to our company?
- How do you see yourself fitting in with our team?
C.) Career Questions
- What inspired you to choose this career path?
- What are your long-term career goals?
- Where do you see yourself in five or ten years?
- What are your short-term career objectives?
- Are there any other career paths that you would consider?
- Can you tell us about any courses, training programs or certifications that you have completed?
- Do you enjoy your work?
D.) General Questions
- What do you know about our company?
- When would you be available to start working?
- What are your hobbies and interests outside of work?
- What are your likes and dislikes?
- Do you have any questions for us?
E.) Salary Questions
- What are your salary expectations for this role?
- What is your current salary?
- What financial expectations do you have for your career?
- Are you satisfied with your current salary?
- What salary range are you looking for?
Conducting Effective Interviews:
Behavioral Questions and Competency Based Questions
During a job interview, it’s important to ask questions that will help you assess a candidate’s skills and qualifications.
Two common types of interview techniques are behavioral interviewing and competency interviewing.
Here are some tips and examples for each:
Behavioral Interviewing Techniques
Behavioral questions are used to evaluate a candidate’s strengths based on their past behavior. The STAR approach is a great method for conducting behavioral interviews, which includes:
- Situation: Ask the candidate to describe a specific situation or task.
- Actions taken: Have the candidate explain why they chose a particular action and the process they used.
- Results: Ask the candidate to describe the outcome and what they learned from the situation.
Examples of behavioral questions include:
- Describe a situation that you found stressful and how you dealt with it.
- Have you managed or motivated others? Can you tell us about a success story?
- Explain a difficulty you had with a coworker and how you handled it.
- Have you ever been in a high-pressure situation at work? How did you handle it?
- Describe a time when you went above and beyond your job responsibilities to achieve a goal for the company.
- What are your biggest strengths and weaknesses?
Competency Job Interview Techniques
Competency-based interviewing involves evaluating a candidate’s functional skills, self-management skills, and content skills.
Here are some examples of questions for each category:
1. Functional Skills:
- How do you manage and organize your workload?
- Can you describe a time when you had to communicate effectively with a team?
- Tell us about a time when you had to deal with a difficult customer.
2. Self-Management Skills:
- How do you handle multiple tasks at once?
- Are you comfortable learning new things on your own?
- Can you give an example of a time when you took the initiative to improve a process or task?
3. Content Skills:
- What experience do you have in this field?
- What qualifications do you have that make you a good fit for this role?
- What do you think is the most important skill needed for this job?
Competency-Based Interview Questions by Role:
1. Leadership:
- Give an example of a time when you took a risk and explain why you took that risk.
- What steps do you take to achieve your goals?
- Explain the difference between a leader and a manager.
2. Communication:
- Describe a situation where you had to persuade others to support your idea or plan.
- Provide an example of how you would explain a complex technical issue.
- How do you keep a discussion positive and productive?
3. Customer Service:
- How do you balance the customer’s interests and the company’s interests?
- Can you describe a time when you successfully handled a customer complaint?
- Have you ever had to turn down a customer’s request? Why?
4. Sales:
- What motivates you in marketing and sales?
- Give an example of how you promote a specific product.
- Can you describe a time when you exceeded your sales targets?
5. Organizational:
- How do you prioritize tasks for a project?
- Explain the steps you take to organize a new project.
- Can you describe a time when you had to manage a difficult project?