This is an example of a resume for bank managers. This free resume can be used as a template for Assistant Bank Manger as well.
General Job description:
The Bank Manager’s job is to manage the branch, to increase customer satisfaction and bank profits. In this capacity, s/he hires and trains all banking personnel, enforces quality standards and runs security checks.
They establish policies and procedures which instill order and motivate bank staff to perform better.
Bank Branch Manager Resume Example
.
Full Name
[Street, City, State, Zip] | [Phone] [Email Address]
BANK MANAGER
CAREER SUMMARY
Results driven bank branch manager, recognized for exceptional ability to demonstrate leadership in complex operational environments, able to establish clear vision of work goals and guide others towards achieving said goals. Other key skills and immediate values:
- Staff training and development.
- Effective communicator – oral and written.
- Organizational/planning and problem-solving skills.
- Diplomatic and tactful with employees, management and customers.
- Prioritizing.
Objective – Obtain a position as a bank manager to direct the office operation of the branch, to provide optimum bank services and to demonstrate effective leadership, to support various banking products and operational service levels, resulting in customer growth and increased profits for the bank.
PROFESSIONAL EXPERIENCE
Bank Branch Manager ABC Bank [Location] 2002 – Present
NOTABLE PERFORMANCE HIGHLIGHTS
- Was the focal point to assist the bank clients, ensuring that they receive the maximum services the bank can offer and are satisfied with services of bank now and in the future.
- Established targets and designed strategies to achieve them on time.
- Monitored latest government rules and regulations to keep all policies in order.
Team & Hiring management:
- Motivated and encouraged junior staff in their work to keep the branch running effectively.
- Hired, trained and supervised all bank staff and helped them understand their work and quality standards to be attained.
- Established policies and regulations for banking staff and also informed the staff about any possible changes or new policies.
- Completed all necessary formalities prior to the appointment of new employees including security checks and confirmed references for potential employees.
- Followed and abided by all bank rules and regulations established by the bank president or owner and ensured that rest of the staff does the same.
Customer Service:
- Maintained a cordial relationship with the bank customer as he is the first point of contact in case of any disputes or misconception regarding bank services.
- Addressed and handled complaints and grievances of new and existing customers regarding banking facilities
EDUCATION & QUALIFICATIONS
- Bachelor’s degree in Finance/Accounting
- MBA in Finance
- Diploma in Corporate Banking