Medical Secretary Resume Sample

Full Name
[Street, City, State, Zip] | [Phone] [Email Address]

MEDICAL SECRETARY

Highly organized and responsible secretary with professional experience in medical and clinical settings; ability to handle front desk secretarial services, utilizing skills such as:

• Communication skills: Greeting and directing patients and visitors, communicating their diagnostic needs to medical staff.
• Customer Service: Responding to questions and providing information via phone, emails and in person.
• Coordination/organization skills: Registering patients and coordinating health care appointments.
• Secretarial abilities: Conversant with clerical assignments including data entry and scheduling.

Objective Statement – Secretarial position in medical field in a stimulating environment, allowing for maximization of existing organizational/communication skills in handling patients’ queries and managing the medical office/clinic – Desire to contribute a high degree of proficiency at work.

ABC Medical Center          [Location]                  2004 – Present
Medical Secretary

Highlights of Performance

• Assisted the physicians and nurses by managing all the administrative and secretarial work.
• Managed the clinic as well as patients’ queries – Made appointments, responded to emails and processed calls.
• Received patients’ calls and coordinated appointments as per schedule.
• Assisted patients in solving their queries and providing medical information.
• Maintained updated patients’ records – Documented patient details including the treatments and personal facts while scheduling appointments.
• Took into account clients’ busy and often changing schedule and made appointments accordingly.

• Associates Degree.
• Certification course in Medical Administration.