A technical support person can also be called a technical analyst, tech support specialist, desktop support specialist, support representative, or anything along those lines.
If you see a position offered, don’t be too quick to decide it’s not for you.
This cover letter for a Tech Support person can be sent for a position which calls for helping clients out from the technical messes they’ve gotten themselves into via telephone or email support.
- Personalize this Technical Support Cover Letter Template (Click the link to download) based on your professional background and needs.
Most people have had the experience of calling a tech support person if they don’t have Internet connectivity or if some other software or hardware is malfunctioning and your patience with those of us who are less technology savvy is much appreciated.
Technical Support Cover Letter Sample
Todd Patterson
Street Address, City, State, Zip | Cell Phone | Email Address
Today’s date
Mr. Randy Gibson, Hiring Manager
ABC Company
Address, City, State, zip
Re: The Technical Times Job Ad – Technical Support
Dear Randy Gibson,
Following the job ad in The Technical Times for technical support personnel, I am pleased to attach my resume for your review.
My BS in computer science and technology has been put to excellent use, and during the past 13 years, I derived much satisfaction from my daily challenges in high traffic call center, where my motto became “No problem too big, no question not worth a polite answer.”
My favorite duties were troubleshooting anything and everything. I enjoy solving technical problems that other service reps forward to me, and coming to the rescue of entire companies when needed. I provide sterling customer service, am patient yet efficient, and can work independently and as part of a smoothly functioning team.
In addition to providing aid over the telephone, I also work on the client’s premises, troubleshooting, installing software, demonstrating its use, repairing defective parts, and assisting in their return.
Other people might consider tech support just a job, but for me it’s like a long-awaited contest, one that I love to win.
Please be in touch with me at the above contact information so we can arrange for a meeting at your convenience.
Sincerely,
Todd Patterson
Enclosure: Resume
IT / Technology Cover Letters