Waitresses must have effective serving skills, positive attitude, reliability and good work ethics. People who are willing to work as waitresses must accept some tough working conditions. For example – they should work on feet in hours of walking/standing, being able to lift and carry delicate and heavy trays from the kitchen to the customers table.
The following is a free resume template that is good for restaurant waitress, cocktail waitress, and head of waitresses.
You can customize this sample according to you needs.
Waitress Resume Example
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Full Name
[Street, City, State, Zip] | [Phone] [Email Address]
WAITRESS
■ Overview
Five years’ experience as a waitress in fast paced restaurant environment, engaging in daily challenges and learning experiences; a great opportunity to develop the following skills:
- Tolerance – Excellent stamina, able to multi-task, professional attitude – work ethics.
- Excellent customer service skills – People oriented with superb interpersonal skills.
- Sales and marketing skills.
- Team lead/play abilities – delegating capabilities (for those who apply for head of waitresses’ position).
Educational Qualifications
- Hospitality courses
- High school diploma
Objective Statement – Working in a challenging environment as a waitress, where I can use my effective customer service skills to bring about growth of restaurant clientele.
■ Professional Experience
Restaurants OP Chains San Jose, CA 2008 – Present
Waitress
Served restaurant customers with a professional attitude – Received orders, served food/drinks and collected payment.
Responsibilities include:
- Escorted customers to their table and arranged their seating.
- Presented and explained menus to customers – Answered queries regarding restaurant items and informed them of daily specials.
- Took food/drink orders and conveyed them to kitchen staff.
- Recommended wines to customers – Professionally served wines according to the customers’ selection.
- Provided excellent customer service: Worked closely with restaurant staff to ensure that orders were served in an efficient manner – Orders were assembled properly in the kitchen and delivered to customers in a timely manner.
- Verified customer satisfaction.
- Presented desserts upon completion of main meal.
- Collected payment and thanked customers prior to their exit.
- Trained new staff regarding the restaurant’s procedures, culture and practices – Worked with staff members to provide team oriented service.
- Managed waitresses.
Resumes – Restaurant & Hospitality